︎ Advanced Product Design + UX Strategy
︎ 360-View for AI Adoption Acceleration







Work ︎




AI-Powered App for CX Collaboration (Auto)


Role  |   Senior Product Designer

Company  |   Cisco (Emerging Tech Group)

Primary Contributions  |   0-1 Creative Vision, UX Design Leadership, User Research, and Story Pitch Development

︎︎︎📱🧑‍🔬


  • Created and directed the creative vision for a B2B AI-powered customer experience (CX) app for automotive diagnostics and customer support.

  • Developed intuitive UI/UX solutions that simplified complex AI interactions and AR visualizations.

  • Conducted extensive user research: user shadowing, sentiment analysis, and qualitative/quantitative testing to refine the design and improve trust.

  • Played a key role in securing a multimillion-dollar sales deal by aligning emerging AI capabilities with clear, effective user workflows.

  • Simplified complex features into a streamlined remote sales motion, contributing to a critical Cisco portfolio motion.

  • Designed and maintained a comprehensive design library with reusable UI components for improved consistency across product touchpoints.

  • Managed two UX designers to support workflow refinement and ensure collaboration across design and engineering teams.


AI/AR App for CX

Cisco












More images and info available on request.





AI-Powered Social App for Wine Lovers


Role  |   Founding Product Designer, Recommendation Systems

Company  |   Vinofy

Primary Contribution   |   Product Strategy, UX Design Leadership, and Research on Recommendation Systems ML

︎︎︎📱

  • Led the design and development of an AI-powered wine recommendation platform that achieved 200% user growth.

  • Conducted user research, behavior analysis, and iterative design to improve user engagement and retention.

  • Introduced strategic UX improvements informed by testing insights, enhancing platform usability.

  • Managed two UX researchers to ensure data-driven insights guided design decisions and platform evolution.






Social App for Wine Lovers

Vinofy


More images and info available on request.





Firefox Work


Role  |   Senior Product/UX Designer

Company  |   Mozilla Firefox (Moonshot Team)

Primary Contribution  |   Product Strategy, UX Design, and Research

︎︎︎🖥️🧑‍🔬


  • Conceived of and led 0-1 design strategies that supported millions of MAUs.

  • Designed Firefox's Work mode — an integrated workspace simplifying complex backend processes for users.

  • Streamlined app logins, integrated productivity tools, and improved collaboration with a focused workspace for enhanced workflow.

  • Developed net-new approaches with the Design team to align with user habits and reduce friction in the user journey.

  • Created a robust design library for Firefox Work mode, ensuring reusable components improved UI consistency.

  • Managed junior UX designers to support workflow refinement and product enhancements.

  • Redesigned Mozilla's Profile Mode within the browser, improving usability for millions of MAUs and enhancing the overall user experience.





Firefox Work 

Mozilla Firefox


More images and info available on request.



Licensing Analytics and Archive Platform


Role  |   Senior Product Designer

Company  |   The Bruce Lee Estate

Primary Contribution  |   UX Design Leadership, Product Strategy, and Research

︎︎︎︎📱🖥️🧑‍🔬

  • Led the design and development of an AI-powered licensing platform to improve asset discoverability and increase licensee engagement.

  • Introduced user-centric workflows that improved asset activation rates by 50% an
    d increased licensee retention by 25%.


  • Integrated an e-commerce solution, driving additional revenue growth.

  • Collaborated with media partners like HBO and ESPN to shape interactive storytelling features that enhanced Bruce Lee's digital legacy.

  • Translated complex machine learning insights into clear, actionable data visualizations to help users understand asset performance trends.

  • Managed two junior designers, ensuring design consistency and fostering their growth.





Analytics and Archive Platform

The Bruce Lee Estate






More images and info available on request.



Current Role (2025) 🚀️


Role  |   Principal Product Designer, GenAI

Company  |  LMI Defense and Space Federal Solutions

Primary Contribution   |   Product-Origination Strategy, UX Design Leadership on early stage GenAI produtct development

︎︎︎📱As a Principal Product Designer, GenAI, I have founded (and currently lead) the AI Experience Program at LMI Solutions.

  • Currently designing interaction flows for a secure GenAI agent platform focused on human–agent collaboration in high-stakes environments.

  • Early design work includes structuring input prompts, mapping model response behaviors (editable vs. fixed replies), and prototyping agent handoff mechanics for multi-step tasks.

  • Creating systems for capturing and translating user feedback into design iterations.



GenAI 

US Federal



More images and info available on request.











JESS SCOTT
︎ Advanced Product Design + UX Strategy
︎ 360-View for AI Adoption Acceleration

CA USA 2025 AD
All design work created or creatively directed 
(c) Jess Scott  ︎About Me

Some environmental photos are stock images.